If you were part of the February order of batteries
We have had a shipment date for the delivery, however some items bought from other manufactures have not updated since customs export departure.
We are expecting deliveries over the next 3 weeks for most of the orders. If you have an account with us, you can click on your order for information updates and tracking details. If you do not have any details, this may be due to us not having update details.
We have a wide range of orders, which are from the shop, and also direct purchases as well as with project management. As we offer a wider range of items that are NOT shown in the shop, there are a large amount of orders from a large number of suppliers it can vary to when items arrive as well as the tracking details and updates.
This time of year is a bit of a logistical nightmare.
As per the norm, all ordered items are sold out.
We know that time matters to you and a cancelled order costs us money.
We currently know of the following items:
1x 5.12kwh battery with 5 year warranty (rack mountable)
1x Seplos 280-320 battery case and JK BMS kit. (white tower – Case only for DIY battery)
1x 24.6v 100ah battery (104ah ABS case no coms)
3 Responses
I can imagine how frustrating it must be to handle so many different suppliers and orders. I’m glad to know I can check on my order status, and I’ll be patient while the logistics get sorted out.
Its been a odd time as we have just undertaken a battery review, so we have new suppliers where we test the products, so tracking these too. Then the usual in and out shipping. I have to say dealing with back orders on top of this is difficult as customers always want up to date information on a daily basis in some cases.
I just wanted to reassure clients that they’re money safe and the orders are coming and they can track from there accounts order.
For clients – https://www.vesselfinder.com/vessels/details/9922524
Track the shipments
The process from the ship docking is decanting ( unloading), Warehouse, Customs. ( usually 3 days) Warehouse, Logistic collection, Local distribution depot, Transit depo, Local Depo, Delivery (Usually 2 days)