We have became aware that there are two issues.
you may not receive email notices and order conformations. log into the system and you can check your order status.
PAYMENT ISSUE RESOLVED
There appears to be something going on with card processing. this means that you may not be able to make payment with your card. we are tracking the issue.
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2 Responses
UPDATE : 01.11.2024
We are a bit stuck in the middle.
Currently the two platforms that handle card payments are saying the other needs to correct an issues, this is not helpful at this time.
Clients and customers are advised to use the option BANK TRANSFER.
Please NOTE YOUR ORDER NUMBER – as your payment reference.
ALSO send a EMAIL direct to us or a Whatsapp or text message ( SMS).
My apologies from the inconvenience caused.
Things are back to normal.
After a long back and fourth in the three way saga! we finally got the card payment sorted!
if you are worried just drop us a email, or text the phone number for updates.